How to resolve Disk IO error

A disk IO error comes when the computer is unable to read a disc, diskette, or any other disk in the computer. We have given you some recommendations in the below to try assuming the disc, diskette, or any other disk which is bad.

Floppy diskette, CD, or DVD disc in the computerDisk I/O error

If you are trying to restart your computer from a floppy diskette, CD, or any other disc follow below suggestions. Confirm that no floppy diskette or CD is inside the computer because the computer perhaps tries to boot from a non- bootable disk, which might cause this error.

  1. Remove the CD or floppy diskette from the computer and keep it back inside and press any key to continue.
  2. Try restarting the computer.
  3. Rebuild the bootable diskette or CD you are attempting to boot because the disc may be bad. If this is a DVD (not burned) or CD try cleaning the disc or make sure there are no smudges or finger prints on the bottom of the disc.
  4. Try booting the diskette or disc in another computer. If that computer can restart without the error it is probably you have an issue with your drive.

No diskette or CD disc in the computer

If you don’t have CD or diskette in the computer and getting error Disk I/O when the computer is starting this will refer to your hard drive. Unfortunately, this is frequently an indication of a hard drive failure, follow the hard disk fail recommendations for extra steps in troubleshooting this issue.


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