Xiaomi users can now track repair status online: Here’s how to track your device
In its official website Mi.com, Xiaomi India has announced a new MI Service Order Status feature. With this feature, you can know the status of the user’s phone repair in 5 steps. Xiaomi India Managing Director Manu Kumar Jain has posted a Twitter post on this new feature release. This new MI Service Order Status feature allows users to know online about the repair and recovery of their phone.
There are 5 levels of repair status – inspection, work in progress, ready for delivery, delivered, and canceled. This program will be very helpful to customers who need to call the service manager at the service station to find out the status of their repairs.
This feature has also been released at the time when the number of videos that are broadcasting about Xioami service faults in the social media out there. For this reason, the company may have introduced the feature to find out the service order status of the repairs to help the users.
Xioami has always been active in providing an enhanced customer service in India. The ability to understand the status of this service order status online is a way forward to help the company achieve its goal. Let’s see how to find out the status of your Xiaomi phone repair service through Mi.com.
In the first step, enter your contact number or service number or order number or IMEI number or SN on the official website for the service order status. After entering the number, click on the confirmation button and get the OTP number for your registered mobile number. Enter OTP number in the box provided and tap the submit button.
That’s it! Your phone can be found on the website to see it’s service status.
You may also like: The Latest Smartwatch – Amazfit, launched by Xiaomi
