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HolidayBuyer's Guide

Spot fake Amazon reviews with Fakespot

This handy tool can help you determine if all those gushing reviews are the real deal.

Suppose you're in the market for a set of over-the-ear headphones. A little poking around on Amazon and you land on the Modern Portable HiFi Elite Super 66.

On paper, it's a winner: pretty design, Bluetooth and corded connectivity, compelling price. And, hey, look at that: 5-star reviews almost across the board. Granted, there are just 18 of them (as of this writing), but they're all uniform in their praise. Gushing, in fact. That's good enough for you. Sold.

Except, hang on. Could a $66 set of headphones really compare favorably with $300 Beats? You know the old saying: If something sounds too good to be true, it probably is. And it's not uncommon for companies to stack the Amazon deck in their favor by posting (or soliciting) fake reviews.

I'm not saying that's the case here, not at all. (Indeed, I got some ears-on time with the Super 66 headphones and found them quite good overall.) However, I do know how easy it can be to just glance at a four- or five-star rating and think, "OK, must be good!" I also know I don't have the time to go digging into each and every reviewer's history to see if they're legit.

Fakespot analyzes Amazon user reviews to help you to determine if they're legit.

Photo by Screenshot by Rick Broida/CNET

Thankfully, there's Fakespot, a free site that analyzes Amazon product reviews to help you separate the wheat from the, well, fake. All you do is copy and paste the link to the product page, then click Analyze. (There's also a Chrome extension that makes it even simpler: Just click the Fakespot icon in your toolbar for instant analysis.)

In the case of the aforementioned headphones, Fakespot determined that 36 percent of the 18 reviews were of "low quality," meaning reviewers were determined to have written other reviews about the same company, written only overwhelmingly positive reviews, reviewed products without purchasing them or the like.

This is pretty compelling stuff, though as with the reviews themselves, it's always good to remember the grain of salt. I put Fakespot to work on the Solove Roco mobile charger, one of my favorite products in its class. It has a 4.3-star average from over 100 reviewers, yet Fakespot detected a whopping 75.4 percent low-quality reviews.

But I'm here to tell you: that's an awesome mobile charger. So although some of those reviews were solicited (a not-uncommon practice with many foreign-based vendors), that doesn't necessarily mean they're inaccurate.

Even so, I love the data Fakespot delivers, especially when it comes to newer products that have few reviews. This has definitely earned a spot on my bookmarks bar. Your thoughts?

​Uber to put self-driving cars on the road in SF 'very soon'

The ride-hailing company appears to be readying dozens of autonomous vehicles to pick up passengers in the Bay Area.

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Uber is housing a fleet of self-driving cars in a downtown San Francisco parking garage.

Photo by James Martin/CNET

On a nondescript street in downtown San Francisco, an unremarkable parking garage with dusty walls and painted-over windows seems like an abandoned warehouse.

Inside, however, it's a very different scene.

Row upon row of shiny self-driving cars await their moment. At first glance, they look like regular dark-gray Volvo SUVs and white Ford sedans. But they're decked out with rectangular sci-fi contraptions on their roofs. The Uber logo is emblazoned across their doors.

The garage is where the ride-hailing service houses a fleet of autonomous cars for San Francisco. The company hasn't said anything about when the self-driving cars will hit the road in California, but passengers in the city can expect to dial up one of these futuristic Uber cars "very soon," according to a person familiar with the launch. Uber plans to let San Francisco customers begin using the technology and get accustomed to it in the very near future, the person said.

Uber made its name by pairing passengers with drivers via a phone app. Over the past six years, it's grown from small startup to multinational company with operations in more than 400 cities in 72 countries. Now, Uber is going a step further, venturing into robotics and artificial intelligence with autonomous vehicles. Some of its self-driving cars are already in service in Pennsylvania.

"We're at the very beginning stages of becoming a robotics company," Uber CEO Travis Kalanick said at the Vanity Fair Summit in San Francisco in October. "As we move toward the future, autonomy is a pretty critical thing for us. It's existential."

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These self-driving Uber cars could soon be giving rides to passengers in San Francisco.

Photo by James Martin/CNET

Uber's self-driving cars, accompanied by a human driver, have been traveling on the streets of San Francisco for the last three to four months. The company has said the cars are being used solely to collect data for maps. Mapping streets is part of readying autonomous vehicles for the open road, so they can identify routes and learn to detect obstacles.

Uber isn't saying when it's going to roll out its self-driving cars to passengers in San Francisco. The company declined to comment for this story. But CNET has learned that Uber will officially launch the program on Wednesday; we also learned that Uber worked in partnership with Volvo to develop the self-driving cars.

As of September, Uber didn't have a permit to run autonomous cars in California. It's unclear if the Department of Motor Vehicles has since given the company a permit. The DMV didn't return requests for comment.

So far, Uber's self-driving cars are available in only one US city -- Pittsburgh. After 18 months of testing, the company launched a small fleet of autonomous vehicles in September in the city. Now when riders hail an Uber there, they have a chance of being picked up in a self-driving car that's accompanied by a "safety driver." Uber said it plans to have 100 self-driving cars in Pittsburgh by the end of the year.

Last week, Uber said it acquired New York-based artificial intelligence lab Geometric Intelligence and will soon launch its own Uber AI Labs. Geometric Intelligence's engineers reportedly specialize in machine learning and will help propel Uber's research in self-driving cars.

Interest and research in autonomous vehicles is a hot topic in the auto and tech industries. Automakers from Toyota to Ford to Volvo all have projects under way, and Silicon Valley giants like Google, Intel, Tesla Motors and Apple are also betting on the tech.

But self-driving cars could mean saying goodbye to drivers, who use their own cars to give Uber rides. While those drivers are important to the company's business model today, they have often caused headaches for Kalanick and his team. Some drivers have joined class action lawsuits demanding to be classified as employees, rather than independent contractors, and other drivers have protested against the company, demanding better pay and support.

Uber has said it doesn't plan to phase out drivers anytime soon. But with the company on the verge of launching a fleet of self-driving cars in San Francisco, that could change.

The scene down at Uber's garage is a busy one. A dozen Uber-branded autonomous vehicles line the street with their rooftop gear whirling away. Other self-driving cars, accompanied by a human or two, slowly roll in and out of the building.

Bahaddine, a full-time Uber driver not involved in the autonomous vehicle project who asked to be identified by just his first name, said Uber told drivers about its plans to launch self-driving Fords and Volvos in San Francisco. He's not too concerned, however, that robot cars will take his job.

"I'm not worried," Bahaddine said. "It's only 100 cars coming."

Updated at 3:25p.m. PT: Adds new information about launch timing and Volvo partnership.

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