Making a choice between a bunch of internet providers is no easy task, it gets even more challenging if narrowed down to the two best choices like picking your favorite child at times. Same is the case if you are stuck at the choice between Cox and CenturyLink, it’s a struggle to see an obvious winner especially if these are the only options you are left with.
However, here I have taken the liberty to do a lot of research with a little bit of labor to bring you a clearer picture. Cox is the third-largest cable internet provider while CenturyLink is the third largest DSL provider in the US, making it a tough job to draw comparisons between the two giants. The rest is up to you if you wish to have budget-friendly bundling, and reliable speed then cox it is, or CenturyLink if you want a word of transparency and the price for life assurance.
Both internet providers have just entered the fiber-optic market, offering gigabit speeds to households and businesses. While there are numerous similarities between the two, some of the key differences still exist. Read on:
Cox v/s CenturyLink: An Overview
| Provider | Cox Internet | CenturyLink Internet |
| Service Type | DSL / Fiber / Fixed Wireless / Copper | Cable / Fiber |
| Monthly Price | $29.99-99.99/month | $49-$65/month |
| Data Cap | 1TB | 1TB – Unlimited |
| Download Speeds | 10-940 Mbps | 15-940 Mbps |
Internet Packages and Pricing Compared
Both Cox and CenturyLink have packages starting from 10-15 Mbps internet going up to gigabit fast speeds. Here I list down CenturyLink and Cox’s main offers for you to compare and decide the one that suits you the best.
Cox comes with a lot of value tucked underneath its wings. It is one of those few ISPs offering affordable internet speeds starting as low as 10 Mbps. See Cox internet plans and pricing here:
| Plan | Price | Download Speed |
| Cox Starter Internet | $29.99/mo. For 12 months | Up to 10 Mbps (subject to availability in your area) |
| Cox Essential Internet | $39.99/mo. For 12 months | Up to 30 Mbps
(subject to availability in your area) |
| Cox Preferred Internet | $59.99/mo. For 12 months | Up to 150 Mbps
(subject to availability in your area) |
| Cox Ultimate Internet | $79.99/mo. For 12 months | Up to 300 Mbps
(subject to availability in your area) |
| Gigablast Internet | $119.99/mo. For 12 months | Up to 1 Gbps
(subject to availability in your area) |
CenturyLink’s zero contract offer was the one thing that I was most hyped about. And if you are looking for a price for life guarantee for your internet connection to save you from those dreadful price hikes at the beginning of each year then CenturyLink has enough to offer. Check CenturyLink’s internet plans and pricing below:
| Plan | Price | Download Speed |
| CenturyLink Internet up to 20 Mbps | Starting at $49/mo. | Up to 20 Mbps (subject to availability in your area) |
| CenturyLink Internet up to 80 Mbps | Starting at $49/mo. | Up to 80 Mbps
(subject to availability in your area) |
| CenturyLink Internet up to 100 Mbps | Starting at $49/mo. | Up to 100 Mbps
(subject to availability in your area) |
| CenturyLink Fiber Internet | Starting at $65/mo. | Up to 940 Mbps
(subject to availability in your area) |
Comparing Customer Service
Internet Service Providers in the US don’t paint a very attractive picture when it comes to satisfactory customer service. The entire lot ranks a little below average on the ACSI ratings. According to last year’s ACSI report here’s how Cox and CenturyLink ranked on Customer Satisfaction score:
|
Cox Communications |
CenturyLink |
|
|
ACSI Score |
60 out of 100 |
59 out of 100 |
Both of the ISPs saw a 1% growth in satisfaction score but still significantly behind Fios (Verizon) standing at 70 out of 100.
Bottom Line
CenturyLink is a good choice for someone looking for a long-term internet subscription owing to its amazing price for life offer. Cox, on the other hand, suits renters and
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